Refund and Returns
So, you and your purchase aren’t vibing like peanut butter and jelly? Fear not, intrepid shopper!
So, you’ve ended up here because you and your purchase aren’t on speaking terms. No worries – let’s navigate this bumpy road together, shall we?
If you’re not doing the happy dance with your order, here’s the lowdown: you’ve got a full 15 days to change your mind. Keep in mind, the clock starts ticking the moment your item arrives at your doorstep. It doesn’t matter if you’ve been procrastinating like a cat contemplating a jump – 15 days is the magic number.
If the fault is ours (we promise we’re working on our mistakes), or if you’ve received a ninja-damaged package, we’ve got the shipping bill. Otherwise, consider it a souvenir from the return journey.
Ready to part ways? Shoot us an email at sales@retropuns.com, and our team of customer happiness experts will guide you through the return process. Please include your order number, a detailed reason (we’re suckers for stories).